top of page

Privacy Policy

 

Last Updated: 11.02.2025

​

Bloom Pilates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the New Zealand Privacy Act 2020.

By using our website and services, you consent to the practices described in this Privacy Policy.

​

1. What Information We Collect

We may collect the following types of personal information when you visit our website, make a booking, or communicate with us:

Personal Information:

  • Full name

  • Contact details (email, phone number)

  • Payment information (processed securely via third-party payment providers)

  • Billing address (if applicable)

  • Booking history

​

Health Information:

  • Any medical conditions or injuries you disclose to ensure safe participation

  • Emergency contact details

​

Website Usage Data:

  • IP address

  • Browser type and device information

  • Pages visited and interaction with our website

  • Cookies and tracking technologies (see Section 6)

​

2. How We Collect Your Information

We collect personal information in the following ways:

  • When you book a class through ClassFit

  • When you contact us via email, phone, or social media

  • When you subscribe to our newsletter or promotional materials

  • When you visit our website (via cookies and analytics tools)

​

3. How We Use Your Information

We use your personal information to:

  • Process and manage your class bookings

  • Send booking confirmations and reminders

  • Communicate important updates regarding classes, cancellations, or schedule changes

  • Improve our website and user experience through analytics

  • Respond to customer inquiries and provide support

  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

​

4. Who We Share Your Information With

We may share your information with the following trusted third parties:

  • ClassFit: To manage bookings and payments securely

  • Payment Processors (e.g., Stripe, PayPal): To process transactions securely

  • IT & Security Providers: To maintain and secure our website

  • Legal Authorities: If required by law or to enforce our rights

All third parties must comply with data protection regulations and maintain the confidentiality of your information.

​

5. Data Security & Storage

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

 Security Measures Include:

  • Secure servers and encrypted payment processing

  • Access controls to limit internal access to personal data

  • Regular security updates and monitoring

Your personal information is stored within New Zealand or secure cloud servers that comply with NZ data protection laws.

​

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and user experience.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand website traffic (Google Analytics)

  • Marketing Cookies: Only used with your consent

You can manage or disable cookies through your browser settings.

​

7. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request corrections if your information is inaccurate

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@bloompilatesnz.co.nz.

​

8. Data Retention

  • We retain your personal information only as long as necessary for the purpose it was collected.

  • Booking records may be kept for accounting and legal compliance purposes.

  • Health-related disclosures are retained only as long as necessary for safety purposes.

​

9. Third-Party Links

Our website may contain links to third-party websites, such as ClassFit. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

​

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the NZ Privacy Act 2020, contact us at:

📧 Email: info@bloompilatesnz.co.nz
📍 Address: 96 Kingsley Street, Sydenham, Christchurch 8023

​

By using our website and booking a class, you confirm that you have read and understood this Privacy Policy.

bottom of page